Heldigard, Ade Ing, Abd. Rohman, Dody Setyawan, Nanang Bagus, and Dekki Umamur Ra’is. “SURVEI KEPUASAN MASYARAKAT (IKM) SEBAGAI DASAR PENINGKATAN KUALITAS PELAYANAN PUBLIK DI KELURAHAN DADAPREJO KOTA BATU: Community Satisfaction Survey As A Basis for Improving the Quality of Public Services in Dadaprejo Urban Village Batu City”. JAMAS : Jurnal Abdi Masyarakat 3, no. 2 (July 9, 2025): 934–939. Accessed July 10, 2025. https://jurnal.forindpress.com/index.php/jamas/article/view/196.