Heldigard, A. I. ., A. Rohman, D. Setyawan, N. . Bagus, and D. U. . Ra’is. “SURVEI KEPUASAN MASYARAKAT (IKM) SEBAGAI DASAR PENINGKATAN KUALITAS PELAYANAN PUBLIK DI KELURAHAN DADAPREJO KOTA BATU: Community Satisfaction Survey As A Basis for Improving the Quality of Public Services in Dadaprejo Urban Village Batu City”. JAMAS : Jurnal Abdi Masyarakat, vol. 3, no. 2, July 2025, pp. 934-9, https://jurnal.forindpress.com/index.php/jamas/article/view/196.